Privacy Policy
Privacy Policy for Loud Sprouts Virtual Tutoring Service
Effective Date: 5/15/2025
At Loud Sprouts, we value your privacy and are committed to protecting the personal information we collect from parents and children. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including your child’s details, in accordance with applicable privacy laws. By using our services, you agree to the terms of this policy.
1. Information We Collect
We collect the following personal information when you sign up for our tutoring services:
Child’s Information:
- Child’s Name
Parent/Guardian Information:
- Parent/Guardian’s Name
- Parent/Guardian’s Email Address
- Parent/Guardian’s Phone Number
2. How We Use the Information
The personal information we collect is used for the following purposes:
- Service Delivery: To provide personalized tutoring services to your child, including scheduling sessions and assigning tutors.
- Communication: To send updates about your child’s progress, reminders for upcoming tutoring sessions, and relevant service information.
- Billing and Payments: To communicate with you regarding billing inquiries and payments for services rendered.
- Customer Support: To respond to inquiries, troubleshoot issues, and provide ongoing support.
3. How We Protect Your Information
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Measures include:
- Encrypted data transmission during online tutoring sessions.
- Restricted access to sensitive data to authorized personnel only.
- Regular review and updating of our security protocols.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your account is closed or tutoring services are no longer being provided, we will securely delete or anonymize your personal information unless a longer retention period is required by law.
5. Sharing Your Information
6. Your Privacy Rights
We do not sell, rent, or lease your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, managing our business, or providing tutoring services. These may include platforms such as Stripe (for payment processing), Amelia (for appointment scheduling), Tutor LMS Pro (for course and student management), Zoom (for video conferencing), and Cloudflare (for website performance and security). These providers may collect limited personal or technical information as needed to deliver their services and are contractually obligated to maintain the confidentiality and security of your personal information. - Legal Obligations:
We may disclose your personal information if required to do so by law or in response to valid legal processes, including to comply with legal obligations, protect our rights, or address safety or fraud concerns.
As a parent or guardian, you have the right to:
- Access Your Information: You may request a copy of the personal information we have collected.
- Update or Correct Information: You may request that we update or correct any personal information that is inaccurate or incomplete.
- Request Deletion: You may request that we delete your personal information, subject to any legal requirements or legitimate business purposes that require retention.
To exercise these rights, please contact us at allison@loudsprouts.com.
7. Children’s Privacy
We are committed to protecting the privacy of children who use our services. We collect personal information about children only from their parents or legal guardians, with their consent. We do not collect personal information directly from children, nor do we knowingly market to children without the consent of their parents or guardians.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at allison@loudsprouts.com
